Choosing the Right Cleanup Company
Deciding on a cleaning crew after a trauma is a decision you probably never thought you’d need to make. Many people think that after a traumatic event, suicide, homicide or unattended death, there are police or similar government agencies assigned to do the cleanup. However, that’s just not the case. Today, we will cover what to consider when choosing a professional clean up company. Safety should be the number one priority of any company that you choose. A qualified company will have a keen eye for details, will want you to walk away completely satisfied, and will ensure that you understand the process and what to expect.
Factors to Consider:
Safety & Legality:
When the unthinkable happens, it can be difficult to think about all the paperwork, the laws, and who will do what, so you may even think that it would just be easier to clean the situation up yourself. Doing it yourself may seem tempting right now, but it can cost you more in the long run. The problem with this solution is that it brings more questions than answers. “How do I safely dispose of biohazardous waste?”, “What cleaning solution will disinfect this mess?”, and “How should I protect myself from dangerous bloodborne pathogens that may be present?” all spring to mind, and you shouldn’t have to worry about this at all. Choosing an experienced organization like Bio-One that prioritizes safety will take the burden off your shoulders. We have the training, licensure, and insurance required to give you peace of mind while we work.
Qualifications & Experience:
You also need a company that has all the right tools to get the job done. That’s why Bio-One uses a proprietary mix of chemicals to put your dwelling back in safe, clean, livable condition. The right company will have all the right certifications required by law in your area, they will have insurance and liabilities covered, and they will know the answers to all your questions and more. Bio-One has been in the business for over a decade, and we exceed at meeting standards and regulations. We have never been cited or fined, and you’ll be hard-pressed to find a customer that wasn’t satisfied with a job well done.
Customer Satisfaction & Reviews:
The best service will reach you organically, but good reviews don’t hurt. Most clean up crews are referred by word of mouth or directly from police, fire or other first responders. You will probably hear about a company from someone who has dealt with a similar situation and had good results with that team. If the company's website and reviews match up to what you’ve heard, you can feel good about choosing them to help you get the job done.
At Bio-One New Haven County, we pride ourselves on connecting with each customer personally. When you call us at 203-577-8242, you will speak to the business owner, Matthew Hill, every time. He will walk you through the process, answer all your questions, and together you can decide if Bio-One is right for you. If for some reason we aren’t a good fit, we will make sure to refer you to somewhere that fits your needs.
Empathy & Communication:
The most important aspect of choosing a clean up crew that fits your needs is finding someone who will treat you with the utmost empathy and respect. Chances are, if you need their services, you’re going through a hard time, and you need a team that will respect your privacy, remain discrete, and keep your business confidential.
We will be there for you anytime of day or night, and we can respond to most job sites within an hour. We don’t ask for payment until after the job is complete, and insurance covers a large portion of our fees. Bio-One of New Haven County is a People First, Business Second organization owned and operated by former first responders who know how to deal with these situations and who always puts the clients needs first.
After you’ve had a traumatic experience, you just want to get back to normal as fast as you possibly can. With a Bio-One of New Haven County, you can get there much quicker. Our response time is under one hour and we work quickly and efficiently to get your life back in order. Our crews are professional, discreet, compassionate and always willing to go the extra mile to ensure you can safely return to comfortable living.